Frequently Asked Questions

There are many options in and around Bedford county and in Altoona. All are within a short drive of the property.

Children 4 and under are FREE for Ravenwood Fantasy Festival Events allowing guests under 21 and do not require a ticket. Children ages 5-12 qualify for child pricing.

Please note- Some events at Ravenwood Estates do not have children's pricing. Each event will specify these limitations if applicable.

Prices vary for Admission Tickets to the different events.  All events are date specific. Tickets are non-refundable. All events are rain or shine.

Tickets can be purchase online only 24/7 by visiting our website via Simpletix. Tickets will also be available for sale at the gate. Tickets are emailed to the purchaser and can be printed or scanned from a mobile device. 

Beware of scammers. Event tickets are ONLY SOLD ONLINE through our website 

Yes, we can scan tickets from mobile devices. We ask that you please have your tickets loaded and ready to scan prior to coming to the Front Gate.

All ticket sales are final. There will be no refunds or exchanges if you choose not to attend the event after purchasing.

There are several reasons we have found that orders have not been received. Please check the following: 

1. You are not checking the email address that was entered into your Simpletix account. 
2. The email address in your Simpletix  account is spelled incorrectly.

From your emailed Order Confirmation

We do our best to make ordering through queenslandfaire.com as convenient and efficient as possible, whether on your computer, or mobile device. Service fees are an industry standard and to help defray the costs associated with web hosting, credit and debit card processing services, ticketing hardware, merchant fees, computer hardware and software, and more. The service fees will be populated and visible during the ticket purchasing process.

Sunset Tickets are only available during the Ravenwood Estates Music Festival and allow guests to enjoy the final hours of the festivities at a discounted rate.

Ticket admission starts at 4:30 pm

Tickets are non-refundable. Children under 5 are admitted free and do not require a ticket.

No, comfortable clothes are recommended. Many of our guests come in costume and feel that the whole experience is more fun when dressed to play.

Proper attire is required for the duration of your visit. While we encourage creativity and permit costumes from all eras and fantasy realms, we must maintain an environment suitable for guests of all ages. Shoes are required. Clothing that depicts rude, vulgar, and offensive language or images is not permitted. Clothing in multiple layers is subject to search. Full face masks are permitted but must be removed if requested. We reserve the right to deny admission to or remove any person wearing attire that is considered inappropriate or attire that could distract from the experience of other guests. Patrons in violation of our dress code will be asked to leave and escorted from the festival grounds.

Please view our Faire Weapons Policy for details.

The outdoor events at Ravenwood Estates, 316 Settlers Ridge Rd, Osterburg, PA 16667, take place on our over 70-acre outdoor site. The natural surroundings can cause uneven obstructed walkways or other unforeseen natural hazards throughout the site. Patrons enter the property at their own risk, and we ask that you take care during your visit and inform site staff of any problems.

Yes! Please call ahead to reserve a motor scooter or have it delivered to your hotel room

Reservations can be placed at - 

The safety and security of our guests is our top priority. As part of our efforts to ensure a safe and enjoyable experience for all, we have implemented a Security Checkpoint Policy for all guests who wish to enter the Faire grounds.

All information (including, but not limited to schedule, map, hours and menus) are subject to change without notice. Queensland Faire - a Ravenwood Fantasy Festivals Event 316 Settlers Ridge Road, Osterburg Pa 16667

Handicapped accessible parking is available. Upon your arrival, please make a request of the parking crew and they will direct you to it. Most of the walking paths of the fairegrounds are paved to ease travel in wheelchairs or scooters. However, the Faire site is 70+ acres. Handicapped accessible restrooms are available on the fairegrounds. Wheelchairs are not available to rent or loan. Scooter rentals can only be arranged prior to arrival. Please be aware that the nature of the fairegrounds presents various hills and inclines. Please plan accordingly.

Our mission is "Building interactive, magical environments that create unique and entertaining experiences for every guest, every time." Our goal is to provide a place for our employees to work and visitors to play in an atmosphere of inclusion, respect and safety. Self-expression is welcome with the understanding that intimidation, threat or harm to another person will never be tolerated. We value and respect the differences in our ever-expanding audiences and will continue to welcome everyone to this place of imagination, creativity and fun.

Please be respectful of the actors. We invite our guests to interact with the actors but be mindful of their personal space and real human feelings. These dedicated professionals work to build interactive, magical environments for our guests and any form of intimidation, threat or harm to an employee or other guests will never be tolerated.

We value all guests with disabilities and their service animals. Service animals should remain on a leash or harness and under the control of the owner at all times. 

Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability.  The task(s) performed by the dog must be directly related to the person’s disability.

Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA and must fill out the pet form and purchase a ticket.

Visible intoxication, as displayed by a "Visibly Intoxicated Person", is the standard by which  servers determine intoxication. If Faire staff determines that a patron is intoxicated, the individual will be refused any further alcohol service, and designated as "VIP" by a mark made over the patron's over 21 stamp. Failure to comply with the refusal of alcohol service will result in removal from the Faire grounds without an admission refund.

Yes within reason. Free trinket trading is acceptable, but we ask you not to do so in front of or in someone’s booth, as a courtesy. 

Distributing products (especially those intended as edibles) without a waiver on-site is in violation of state law and contrary to the application process that each member of our Shire Marketplace undergoes to continue to offer quality artisan goods.

No matter what your age, please be prepared to show proper identification in order to consume alcohol. Valid ID includes a state issued driver's license or state issued ID card with photo, a passport, or a United States military identification card with photo. We are unable to accept any foreign driver's license. Note that the identification cannot be expired at the time of the festival.